Key Account Manager

You will join a growing team and will be responsible for managing a portfolio of strategic accounts, with the aim of rolling out the account more widely and developing it further.

• Opportunity creation: Generate and manage qualified opportunities generated by the Customer Success team or by you;
• Commercial relations: Manage the commercial relationship with customers and manage the sales cycle: demonstration, preparation of the commercial proposal, financial and legal negotiation where appropriate, closing;
• Account strategy: Mapping accounts, navigating and building strategic relationships within them so as to extend your influence internally;
• Analysis: Carry out strategic analyses of customer needs and produce customised recommendations;
• Interventions: Take part in strategic presentations (COMEX) to present recent projects and highlight progress made, so as to convince and extend the scope;
• Testimonials: Working in coordination with the marketing team to produce success stories or customer testimonials that can be filmed and broadcast;
• Forecasting: Provide accurate reporting and forecasts, while delivering monthly, quarterly and annual sales targets;
• Product improvement: Provide customer feedback with a view to continuous improvement of the sales process and the product offering, in collaboration with the Product team.

Even if we know that the perfect candidate doesn’t exist, here’s what he or she would look like:

• You’ve already managed a portfolio of key accounts in a B2B SaaS company or in consultancy;
• You’re highly organized and structured;
• You enjoy customer relations and are able to quickly establish a relationship of trust with a wide range of high-level contacts;
• You are curious, ambitious and want to develop in a dynamic environment;
• You have excellent oral and verbal communication skills, and you speak and write professional English.

• Ambition: We’re looking for highly ambitious people who want to fight to change things. We will always encourage you to dare.
• Trust & Ownership: Joining Tomorro means wanting to have responsibility. It means wanting to grow and make the company grow quickly.
• Meetings: We don’t hold meetings before 2pm and try to hold them only when necessary, not by default.
• Having fun: Finally, we do all this in a good mood :)

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• Call with someone at Hiro People
• Call with Antoine, founder & CEO
• Business Case
• Case debrief